Nuance Communications is a leading provider of speech and imaging solutions, speech recognition, and speech synthesis softwares.
Nuance was founded in 1994. It deployed its first commercial speech application in 1996. In 2005, there was a merger between ScanSoft and Nuance. Nuance is situated in Burlington, Massachusetts, in the United States. Paul Ricci is the Chairman and CEO of Nuance. Some of the main competitors of
Nuance is IBM WebSphere Voice Server, Loquendo, Microsoft Speech Server, SVOX Text-to-speech solutions and Vorero. Nuance caters to the needs of different industries like education, finance, government, healthcare, insurance and legal. Their products are tailor made to the specific industry’s needs. For example, in the healthcare industry,
Nuance provides automated solutions in the areas of data collection, and outsourced transcription. These solutions help hospitals to reduce the costs, save their time and also help them to provide better service to the patients. Some of the most important healthcare solutions that Nuance provides manage Dictation and Transcription, Speech recognition for EMRs, Customer service/call centers and elimination of paper records.
The featured solutions offered by Nuance are Contact center, Telecom, Directory Services, Automotive, Mobile devices, Games and Accessibility. Nuance offers many great solutions, like speech applications, services and technologies for contact centers.
Nuance helps the contact centers to handle difficult customers in a professional way. In the field of telecom, Nuance provides customer care solutions, Premium solutions, Mobile solutions Nuance Voice search.
Nuance also serves the business units, with their computer needs. It makes their work easy and saves a lot of time. The Professional PDF Converter 5, is one such product of Nuance, which comes with loaded benefits like, it can be converted to other formats like XPS, MS Office 2007 formats, can create PDF packages, split PDF files, can save a lot of space by simply converting other email folders into PDF, its more faster and accurate. This product can be purchased online for just $99.9. Other useful desktop product from Nuance is, OmniPage 16, a very powerful document conversion program, where you can capture text with a digital camera. It costs $499.99 when purchased from Nuance. It can be upgraded for $199.99.RealSpeak, VoCon and Call Steering are some of the other great Nuance Speech products. For customers looking for an excellent solution for voice recognition or transcription processing, Nuance offers some very good products like the Dragon NaturallySpeaking Desktop, Dragon NaturallySpeaking SDK and dragon AudioMining.
These products give the option to create documents, reports, or emails, by just speaking. One does not need to type the matter. It is time saving as it is three times faster than typing. These products cost $199.99 to purchase, and $149.99 to upgrade.
Nuance has been growing over the years to provide excellent service to the customers, and constantly adding new products. As part of these efforts, Nuance has recently acquired Viecore.Viecore is a leading consulting and systems integration firm, which also provides great solutions to contact centers. Nuance has also acquired Viecore Federal Systems Division (Viecore FSD),
